BNCC COVID-19 Response

BNCC COVID-19 Response

We pride ourselves on our committment to our customers!

*As of 11/9 Erie County has been designated as a "Yellow Zone based on our 7-day rolling average for covid-19.More information can be found by clicking here!*

COVID Updates

The Buffalo Niagara Convention Center has achieved the GBAC STAR accreditation which is the gold standard of prepared facilities. This accreditation means that a facility has:

We have enhanced the filtration and ventilization of the facility to meet the NYS standards specific to the COVID-19 guidelines. And lastly, we have committed to the Buffalo Cares Pledge along with many Buffalo businesses.

 In addition to the GBAC and Buffalo Cares Pledge the BNCC has also created its own Health and Safety Promise.





What is the current status of holding a meeting or event in Buffalo?

We are now in Phase 4 of the NY Forward plan, which allows social gatherings of 25 people or less. Private parties are limited to 10 people inside residents.

When will Buffalo be permitted to host groups and events?

While we are looking forward to hosting your event, New York’s governor has not indicated an increase in social gathering numbers. Please continue to check back with your sales or service manager for future updates.

Is/was your convention center operating as a COVID-19 testing facility or field hospital?

Fortunately, the local incidence of COVID-19 cases did not require using the interior of the center as a testing center. Our loading dock was used for a drive through testing facility in September and October.

Can you help me acquire Personal Protection Equipment for my event attendees?

The BNCC is currently working on compiling a list to help event planners.

Who do I contact with additional questions and/or concerns?

The Buffalo Niagara Convention Center sales and services team is happy to assist you with any questions you may have regarding your upcoming event. Click here for contact information.


Are masks required in Buffalo?

Yes, New York’s governor’s executive order requires that face coverings be worn inside and outside where social distancing is not possible. 

Is it safe to travel to Buffalo during the COVID-19 pandemic?

The virus hit the New York City area of the state early and hard, prompting New York’s governor to “shut down” the state earlier than most. That helped flatten the curve and keep numbers relatively lower in Western New York in comparison to our downstate counter parts. A carefully phased reopening has kept the numbers relatively stable.

Local compliance with face covering and social distancing guidelines, a world-class healthcare system, and proactive city and county governments have thus far kept the area in relatively good straits with regards to COVID-19.

The Buffalo Niagara International Airport (BNIA) cleaning protocols can be found by visiting the NFTA Aviation Response here.

In addition to these airport safety measures, the airlines serving BNIA have instituted new health and sanitation procedures. Please check airline websites for details.

Local airport officials continue to work closely with county, state and federal emergency management, public health, and organizational partners to monitor the impacts of COVID-19.

Are there any restrictions regarding travel to Buffalo?

Currently, New York State issues weekly guidance on travel restrictions. The updated list can be found here. Anyone traveling to New York from a state on the list is expected to quarantine for 14 days upon their arrival.

What safety guidelines are restaurants following?

New York State Department of Health in conjunction with the Governor’s office has developed very specific health and safety guidelines for foodservice businesses to follow, building on advice and input from the U.S. Centers for Disease Control and Prevention, The details can be found here.


Are Buffalo hotels open?

Hotels are ready to welcome all guests traveling to the area. Please check with the hotel for details on specific amenities availability including meeting space. A safe guest experience is a top priority, and best practices for cleaning and sanitation are being implemented to minimize the risk of transmission of the COVID-19 virus. Contact the hotel directly for a list of specific sanitation and cleaning procedures.

Are restaurants open for dining?

Restaurants can now welcome customers for in-person service but all must clost by 10PM. Per NYS guidelines, they will be limited to 50% of normal capacity and four people per table with spacing of tables to be set at least six feet apart. Many restaurants have added outdoor seating to accommodate guests.

Do restaurants offer carryout and delivery options?

Yes. Many establishments have expanded their takeout options when in-person dining was restricted, and they continue to offer this service as a convenience to customers. Many have even added an option for curbside pick up.


Examples of Social Distance Setups


North Exhibit Floor

South Exhibit Floor

Room 101 

Room 106